HiCentral MLS Knowledge Base
Knowledge base
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General
News & Updates
Training
General
- Real Estate Designations and Certifications
- How do I verify a permit for an ADU?
- Zoom Desktop Client
- Can I market other agent's listings in my social media?
- How do I change my headshot that shows up in Matrix profile?
- How do I add or change my agent photo on hicentral.com?
FAQ
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MLS Tools
Getting Started
Matrix
- How to Change Listing Broker Attribution in Matrix (Available to Principal Brokers Only)
- Understand Agent Production Report
- Listing Syndication
- How do I search for Broker or Sunday Open?
- How far back does the MLS Data go?
- Requesting the addition of a new neighborhood in Matrix
Add/Edit Listing
- Input: How to Auto-Fill Building Name
- Can I leave the Region and Neighborhood data fields blank in my listing?
- How to Auto Fill Street Name and Zip Code
- Do I need a Listing Agreement to list my own property in the MLS?
- Can I remove supplements and other data from sold listings?
- When will the CDOM reset to zero?
Lockbox Lending Program
OneHome
- How can I see my clients notes and favorites from OneHome?
- Video: OneHome Agent Branding using MLS Touch
- OneHome Update: New Single-line Display
- OneHome Foreign Country List
- Video: OneHome - How Clients Will Create Custom Searches
- Video: Welcome Your Clients to OneHome
Realist
- Realist - Premium Flood Maps
- Realist: Zoning, DPC, and LUC
- Zoning and Land Use Guide (Honolulu County)
- How often Realist data are updated?
- How far back data for City and County Data in Realist?
- Regular System (Abstract) vs. Land Court System (Torrens)
SentriKey
- How do I request for a SentriLock Lockbox?
- MLS Lockbox Project User Agreement
- Video: SentriKey App How to Manually End a Showing
- Video: SentriKey App How to View Access Logs
- Video: SentriKey App How to Enable Touch ID
- Video: SentriKey App How to Enable Agent Safety
ShowingTime
Immoviewer
MLS Touch
- How to Install the MLS-Touch App for Android User
- How to Install the MLS-Touch App for Apple User
- How do I update my info in MLS-Touch
- What is MLS-Touch?
- Video: MLS-Touch Edit Listing On The Go
- Video: MLS-Touch Smart Search
Data Licensing and Syndication
ZipForm
Addtional Resources
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Forms Library
Listing Forms
- Addendums vs. Amendments
- MLS Condo Master Data Input Form
- MLS Change Form
- Commercial / Industrial Data Input Form
- Business Data Input Form
- Vacant Land Data Input Form
Reciprocal Listing
Office Assistant & Personal Assistant
Data Licensing - IDX & VOWS
HBR Forms
- DPP - STR Disclosure 8/22
- DCCA Real Estate Branch - Real Estate Change Form
- REALTOR®/REALTOR-ASSOCIATE® Membership Application
- REALTOR® Office Application
- MLS Participant Application
- Affiliate Membership Application
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MLS Compliance Resources
MLS Rules & Regulations
- Effective 1/9/2023: How is CDOM (Cumulative Days on Market) Calculated?
- Effective 1/9/2023: How is DOM (Days on Market) Calculated?
- Effective 1/9/2023: Can the same property be listed as Coming Soon more than once?
- Effective 1/9/2023: What do I need to do when I have an enhanced photo or media?
- Effective 1/9/2023: Can I delete photos from the MLS?
- Effective 1/9/2023: People in photos or videos? How to make sure your media is MLS compliant.
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HBR
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Staff